FAQ

  1. What materials are used for your jewelry?

    We use only high-quality, hypoallergenic materials to ensure durability and comfort while wearing.
    1. What is the length of the chains in your collection?
      The standard length of our chains is 45 cm, which is ideal for most looks.
    1. How do I care for Isolée jewelry?
      To maintain the shine of your jewelry, we recommend storing it in a dry place and avoiding contact with water, cosmetics, and chemicals. Use a soft cloth for polishing.
    1. How can I track my order?
      After placing your order, you will receive an email with a tracking number. You can use this number to monitor the delivery status on our website.
    1. Is international shipping available?
      Yes, we offer worldwide shipping. Shipping rates and delivery times will depend on your location and will be provided at checkout.
    1. Can I place an order as a gift?
      Absolutely! We offer the option to place your order as a gift, including gift packaging and a greeting card. Simply select this option at checkout.
    1. What should I do if I have questions about my order?
      Our support team is always ready to help! You can reach out to us via the contact form on the website or by email, and we will respond as soon as possible.